This Privacy Notice is provided to you by Guaranty Insurance Services, Inc. and its insurance agency affiliate, which currently includes Guaranty California Insurance Services Inc. which also does business in California under the name Walter Mortensen Insurance.

• Name, residence address, e-mail address, phone number
• Age, marital status, occupation, social security number, assets, income and beneficiaries
• Claim history, medical record, driving record, car make and model, license number, lender or lease agent
• Credit standing, credit score, policy payment history

• You in person, by telephone, or over the Internet
• Forms you submit to us, such as applications, claims forms, or policy updates
• From others when, for example, investigating claims or verifying information
• Your business dealings with us and other companies, such as claims, premium payments, account balance and history, and policy coverage
• Consumer reporting agencies to determine credit history to offer payment plan options
• The DMV to verify driving record, auto title, or license status

• Insurance companies, agents, or credit reporting agencies who perform jobs to maintain your policy or process your transaction
• Service providers who help us process and service your account
• Medical-care facilities or providers, to verify insurance coverage and benefits
• A court, governmental or regulatory agency when there is a lawful request
• Law enforcement to protect against fraud or unauthorized transactions
• A group policyholder for purposes of reporting claims experience
• Others with whom you ask that we share
• As otherwise allowed by law

Your Privacy Choices

• If you want to limit the marketing offers you receive from our affiliates, please complete and submit the enclosed form entitled Your Choice to Limit Marketing.

• If you do not want us to share your information with our affiliated companies, you may opt-out as described in the enclosed form entitled, Important Privacy Choices for Consumers.

• When your policy comes up for renewal, we may share your information with other insurance entities to obtain competing quotes and provide you with better coverage or pricing. If you do not want that to happen, you may "opt-out" as described in the enclosed form entitled Important Privacy Choices for Consumers.

1. Protect your password
2. Act with caution while online
3. Beware of fraudulent email
4. Use virus protection software
5. Use a current browser
6. Keep your operating system up to date
7. Consider the use of personal firewall software

• Make your password unique to you and do not share with others.
  
  
• Do not use simple words or birth dates that are easy for others to guess.
  
  
• Use upper and lowercase letters, numbers, and special characters when creating your passwords.
  
  
• Do not write your password down where it can be found by someone else.
  
  
• Change your password regularly.
  
  

• Remember to sign off the Web site once you have completed your online session.
  
  
• Only provide your ID and password when your browser indicates an encrypted connection. An encrypted connection is normally indicated by an "https://" in your browser's address bar in front of the address of the page you are visiting and/or a small padlock symbol in the lower right corner of your screen.
  
  
• Sending personal information such as your Social Security number, credit card information or other personal data over the Internet is unsafe if you cannot validate the business reputation of the company and perform transactions in a secure Web site. Before sending private information on the Internet make sure you are using a secured connection.
  
  
• Please note that e-mail sent over the Internet is generally not secure. You should contact us by phone or visit a location in regards to confidential account information.
  
  

• Fraudulent e-mail (ex: spoofing, phishing) is one that is created by an unauthorized person to look like it is a legitimate e-mail. The intent is to try to get you to provide personal, confidential information so it can be used for identity theft and financial fraud.
  
  
• Fraudulent e-mails are hard to detect. The e-mail address seems authentic.
  
  
• We will not request that you send us an e-mail containing personal, confidential information.
  
  
• We will not send personal, confidential information in e-mail to you.
  
  

• Anti-virus protection. If your computer becomes infected with a virus, you could possibly lose information and incur repair expense. Make sure your computer has an anti-virus protection program installed to reduce the risk of your computer becoming infected.
  
  
• Automatic upgrades. We recommend that you purchase a program that automatically upgrades your virus protection on a recurring basis. If you currently do not have this automatic upgrade feature, make sure you update your virus detection program regularly and when you hear of a new virus.
  
  
• Attachments. We advise not to open attachments or diskettes unless you are certain that you can trust the source. Learn how to manually screen diskettes and attachments if your anti-virus software does not automatically screen for viruses.
  
  

• Always check which browsers are recommended for the Web sites you are visiting.
  
  
• Check your browser for built-in security features.
  
  
• Check your browser on the vendor’s web site frequently to obtain the latest security patches.
  
  

• Dial-up modem. If you are using a dial-up modem, your risk to automated snooping programs (programs designed to steal information) is limited to the duration of your Internet connection.
  
  
• Digital subscriber line (DSL) or cable modem. If you use a DSL or cable modem, your Internet connection is on when your computer is on. If you leave your computer on for long periods of time, the window of opportunity for malicious activity against your computer increases.